For help, email hello@athenatradesystems.com. Include your app version, iPhone/iPad model, iOS version and a description of the problem. Do not include passwords, full card details or access tokens. Redact personal information in screenshots.
Save and find receipts
Photograph a receipt or choose an existing photograph, then enter its purchase details. Use search and filters to find saved receipts. A subscription is needed to save new receipts and loyalty cards; existing records remain available for viewing, searching, editing, deletion and backup recovery.
Backups
Use Settings to export a manual backup or connect your own OneDrive account. Check that the account is the one you intend to use. Automatic backup operates while the app is open and connected; check the reported successful backup before relying on it. Keep a separate manual export before replacing a device or making major changes.
If a backup is missing, confirm the Microsoft account, connection status and last successful backup. Restoring adds missing records rather than overwriting matching local records. Do not delete the app as a troubleshooting step before securing your data.
Subscriptions
Open Settings and select Restore Purchases to check an existing Apple subscription. Use Manage / cancel subscription to open Apple’s subscription controls. Subscription cancellation and data deletion are separate. Apple determines current prices, trial eligibility, billing and refund handling.
Loyalty cards
Keep the barcode clear and fully visible. Scanning depends on the retailer’s equipment and image quality; dynamic or rotating codes are not supported.